Introduce Rumi, your Personal Assistant on CN

In May 2021, the Rumi beta was released to all CN users. Rumi is a personal assistant that uses AI (Artificial Intelligence) and machine learning to enhance user experience. The core services of Rumi include announcements, recommendations, and tips. CN is one of the first LMS (Learning Management System) and ePortfolio platforms that offer AI-based personal assistance to learners and instructors. 

This article will give you an overview of Rumi--its key features and how to navigate through those features.

How to Access Rumi

No matter which page you are on (Home, ePortfolio, course, Network), the Rumi icon is always located on the top navigation bar. Sometimes it is automatically open for new announcements and notifications. You can also click it to access its various services. 

The first time you use Rumi, you will only see "About Rumi". 

Click this tab to read an introduction to Rumi. Then, you can click "Take me to services" at the bottom of the message to explore the services Rumi has to offer.

Rumi Services 

As of today, Rumi offers the following services. More services will be added as we continue to develop the engine. Please note that you may not have access to some of the services if your institution has disabled them.

Announcement

This service sends out announcements created by both CN Admin and institution admins. When there is a new announcement available, it takes a higher priority over other services. Announcements labeled "Important" by admins show up first to make sure they will not be missed.

When there are multiple announcements, the more important or not viewed items show up first. Users can use the Next and Previous buttons to navigate through these announcements. 

Tips

As a personal assistant, Rumi gives learning and teaching suggestions to each CN user based on their profile, behaviors, and performance on the platform. These tips help learners to have better learning experiences and outcomes, and help instructors to teach more effectively. Based on user feedback, Rumi will provide more targeted tips to each user. 

Click the blue button indicated in the screenshot below to begin receiving tips.

Users may use the Previous and Next Tips to go through tips. The "I Already Know" link allows you to give feedback to Rumi. Once you report already know about a tip, you will no longer see that tip. 

As you make progress in your courses, Networks, and ePortfolio, new tips will be presented to you.

Job Recommendations

Rumi recommends job opportunities based on a user's field of study and location. If you are interested in exploring these job opportunities, click "Yes" in the dialogue below. 

Rumi will then ask you to verify the job title of your interest and location. These two fields are pre-filled with information on your CN ePortfolio. You may modify the inputs before clicking "Continue". 

Rumi will then ask you to select a popular job platform to view recommended jobs. 

Here is an example of selecting Indeed in the previous step. You will be taken to the job platform to view job openings that match your interest. 

Community Recommendations 

Through this service, Rumi recommends like-minded user communities on CN to you. When you are ready to expand your academic and professional network, hit the blue button in the screenshot below to begin adding skill-based communities. 

Simply click the skill tags that you are interested in. You can use the arrow on the right to move to the next group of recommendations. Your selected tags will turn blue and they will be automatically added to the top of your CN Home feed.  

From the top of your Home feed, select an added community to view members, conversations (posts and reflections), and credential opportunities from that community. You can also post to the community.

Quote Competition

This is a feature for fun. Rumi has collected taglines from users' ePortfolios. These taglines are presented in pairs for you to compare and select the one you like better (see #1 in the second screenshot below). 

You may skip a pair (see #2). Click "View Leaderboard" (see #3) to view which quotes are leading the competition. 

Notifications

Rumi also notifies users about updates related to their ePortfolio, such as new visitors, endorsements, badges, certificates, recommendations, etc. You may click the view detail button to find out more about an update. Below is an example of receiving a new endorsement on an ePortfolio Showcase. 

Rumi Settings

You can switch between services by either using the forward arrow

or the Rumi dropdown:

You may also click "Settings" to turn off certain services. 

Please note that this "Settings" option won't appear until you use each service. 

If you have any questions and suggestions about Rumi, please email us at help@thecn.com.