Set Up and Manage Paid Certificates

This guide shows how CN Channel Admins and Instructors can enable Paid Certificates. Once enabled, students will need to pay before they can obtain their course completion certificate.

Step 1: Admin Setup Certificate

From your CN Channel:

1. Click on Badges, Certificates, and Transcripts from the left-hand menu.
2. Select the Certificates tab.
3. Click Manage Auto-Awarded Certificates.
4. Click on Create New Certificate.

You’ll be asked to choose a certificate type:

• Use CN Provided Template
• Use Self-Created Custom Template

Choose the one you want. You’ll then be able to edit the certificate.

Step 2: Mark Certificate as Paid

Inside the certificate editor:

1. Scroll to the bottom of the page.
2. Check the box: Mark this as a paid certificate.
3. Enter the price (in USD) in the field that appears.
   
   
   

4. Below the paid certificate checkbox, you’ll see this message:
   Hint: If you haven’t configured a payment gateway before, click here to set it up.

   Click the link to set up your institution’s payment gateway. This step is required for payments to be processed. 

Step 3: Instructor Choose Certificate in the Course

Once admin configured a paid certificate, instructors can choose that certificate in their courses as a course completion reward. Both Classic and Pathway courses allow this option:

Once a paid certificate is selected by the instructors, students will receive this certificate only after successfully making the payment.

Step 4: Student Experience with Paid Certificates

After completing a course with a paid certificate:

1. If a student has NOT paid:

• A pop-up will appear asking them to complete payment.
• The certificate stays locked until payment is received.

2. By clicking Pay Now, students will be redirected to a payment gateway that was configured by the admin. (i.e., PayPal)

Once student successfully completed the payment:

• The certificate is unlocked
• It is added to their CN ePortfolio
  
  Classic view:
  
  
  Pathway View:

Students can navigate to their CN ePortfolio and head over to the documents section to access their certificates: 

Step 5: Accessing the Certificate Again

If a student closes the initial pop-up, they can still access the certificate by:

(Pathway course view) Clicking the Course Completion as part of the Activities.

(Classic course view) Clicking the green check mark icon to check your completion status. 

This re-triggers the certificate access pop-up.