Disable Set/Reset CN Password

If your institution does not want members to log into CN using their CN ID and Password, you can disable set/reset CN Password.

To do so, go to CN Channel, Settings & Controls. From the “Settings for Both Full CN and CN Post” list, check “Disable set/reset CN password”.

Once this setting is selected, active members in your Channel will no longer have access to any of the set or reset password links within CN. If they click “Forgot Password” on the login form, they will be informed that their institution has disabled this option.

As the institution admin, in order to avoid confusion please remember to modify the default welcome email template (access from User Management-“Email Templates” tab). Remove the set CN Password link and sentence.

Please note that this setting only applies to members in Active status. Parents and Alumni can always set/reset their CN password and login using their CN credentials.